Frequently Asked Questions

How can my child benefit from this campaign?

To qualify, your child will need to perform at least 5 eligible Smart Buddy transactions per month to be automatically enrolled for our dollar-to-dollar matched savings in the same month (capped at S$10).

Example:

In July, your child will qualify for the campaign if they make 5 or more Smart Buddy transactions in the same month. Once qualified, their savings in July (e.g. S$4.50) will be rounded off, and they will be eligible to receive a matched savings of 10 digital stamps (equivalent to S$5).

In August, your child will need to make 5 or more Smart Buddy transactions to qualify for matched savings again.

When will the value of the digital Smiley stamps be credited?

The total value of the digital Smiley Stamps, along with the savings for the month and S$1 bonus dollar (if any), will be transferred into your child’s linked account or your debiting account by the 10th of the following month.

For example: If your child saved S$5 and earned 10 Smiley stamps in July, your child's linked crediting account/your debiting account will receive S$10 in total by 10 August 2024.

How can I know how many digital Smiley stamps my child is awarded for a certain month?

For children on daily allowance, their savings will be calculated at the end of the day and the digital Smiley stamps will be awarded by the following day.

For children on weekly allowance, their savings will be calculated at the end of the week and the digital stamps will be awarded by the following week. Do note that if the last week of the month crosses into the following month, the savings from the last week will be populated as savings for the first week of the following month.

You can view the number of digital Smiley stamps awarded to your child in the respective month's stamp book in the Smart Buddy app.

What type of transactions are eligible for the campaign?

All Smart Buddy in and out-of-school transactions are eligible, with the exception of public transportation transactions. For out-of-school transactions, Smart Buddy can be used to make contactless payments at over 10,000 NETS merchants (including 7-11, McDonald’s, FairPrice, and more) island-wide.

Is there any minimum spend for each Smart Buddy transaction?

There is no minimum spend required. Your child just needs to make 5 eligible Smart Buddy transactions per month to automatically qualify for the matched savings in the same month.

Is my child still eligible for the ongoing S$1 bonus per month on top of the matched savings campaign?

Your child can still be eligible for the additional S$1 bonus per month as long as their Smart Buddy has a crediting child's account linked to it and earned 20 digital stamps (worth S$10) per month. The 20 digital stamps can either be earned through this matched savings campaign and/or purchased at participating Smart Buddy enabled bookstores as part of our regular Smart Buddy Stamps Savings programme.