Lock your Card Temporarily using Payment Controls
Our Payment Control features allows you to temporarily lock your credit/debit card if it's misplaced.
How to Lock your Credit/Debit Card
1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Under Home, tap Cards and select the Card that you wish to lock.
Under Home, tap Cards and select the Card that you wish to lock.
3
Step 3
Select Payment Controls to manage your card.
Select Payment Controls to manage your card.
4
Step 4
Toggle the Switch Off to temporarily lock your card.
Toggle the Switch Off to temporarily lock your card.
5
Step 5
Tap Lock Now to proceed.
Tap Lock Now to proceed.
6
Step 6
Your card has been Locked.
Your card has been Locked.
1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Under Home, tap More.
Under Home, tap More.
3
Step 3
Under Manage Cards & Loans, select Payment Controls.
Under Manage Cards & Loans, select Payment Controls.
4
Step 4
Select the Card you wish to lock and toggle Switch Off to temporarily lock your card.
Select the Card you wish to lock and toggle Switch Off to temporarily lock your card.
5
Step 5
Tap Lock Now to proceed.
Tap Lock Now to proceed.
6
Step 6
Your card has been Locked.
Your card has been Locked.
digibank online (For Debit Card only)
2
Step 2
Complete the Authentication Process.
Complete the Authentication Process.
3
Step 3
Under Cards, click on Manage Debit or ATM Card (Activate, Limits & More).
Under Cards, click on Manage Debit or ATM Card (Activate, Limits & More).
4
Step 4
Select the card you wish to lock. Under Manage, toggle Switch Off to temporarily lock your card.
Select the card you wish to lock. Under Manage, toggle Switch Off to temporarily lock your card.
5
Step 5
Click Lock Now to proceed.
Click Lock Now to proceed.
6
Step 6
Your card has been locked successfully.
Your card has been locked successfully.
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