Deposit Cheque Wrongly

Made a mistake when depositing your cheques? Find out what you should do for the different situations listed here.

Types of wrongly deposited cheque scenarios

Account number not indicated on Cheque

Outcome: DBS/POSB Bank will reject the cheque and mail it back to the issuer.
What to do: Inform your cheque issuer that the cheque will be sent back to them within 3-5 working days for DBS/POSB Cheques or 6-10 working days for Other Bank's Cheques.

Wrong account number indicated on Cheque

Outcome: DBS/POSB Bank will reject the cheque and mail it back to the issuer.
What to do: Inform your cheque issuer that the cheque will be sent back to them within 3-5 working days for DBS/POSB Cheques or 6-10 working days for Other Bank's Cheques.

Other Bank’s Cheque deposited into DBS/POSB cheque deposit box

Outcome: DBS/POSB will reject the cheque and mail it to the respective bank for return to the issuer.
What to do: Inform your cheque issuer that the cheque will be sent back to them by the issuing bank within 6-10 working days.

DBS/POSB Bank Cheque deposited into Other Bank’s cheque deposit box

Outcome: The respective bank will reject the cheque and send it back to DBS/POSB for return to the issuer.
What to do: Inform your cheque issuer that the cheque will be sent back to them by the issuing bank within 6-10 working days.

Cheque deposited before date indicated on Cheque

Outcomes:
1. If the clearing date differs by 1 day, DBS/POSB will attempt to clear the cheque on the next day without rejecting the cheque.
2. If the clearing date differs by more than 1 day, DBS/POSB will reject the cheque and send an image of your cheque to your registered mailing address within 3-5 working days.
What to do: Retrieve the image return document mailed to you and re-deposit it on or after the date indicated on the cheque.

Cheque accidentally deposited into receipt bin

Outcome: Cheque will be disposed.
What to do: Inform your cheque issuer to cancel and re-issue a new cheque.

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