Activate New Card

You can activate your new card easily using digibank or at our DBS/POSB ATM and Video Teller Machine (VTM).

Important information

For customers without digibank access, you may visit go.dbs.com/sg-webact to activate your new card.
Supplementary cards need to be activated independently from main cards, and can be activated even before the main card is activated.
Upon card activation, you may reset your card pin instantly via digibank. Learn More.
For activation of Business Advance Card, please activate your card via Online Activation, DBS IDEAL or complete the activation slip and mail it to the address indicated on the form.

How to activate new card

There are various channels which you may activate a new card with us. The most convenient method would be via digibank mobile.

Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.

Step 2
Tap on More tab.

Step 3
Under Manage Cards & Loans, tap Activate Cards.

Step 4
Tap Activate Credit Card.

Step 5
Tap on the Credit Card you would like to activate.

Step 6
Review your request and tap Activate Card to complete your card activation request.

Get the latest POSB digibank mobile app now!

Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.

Step 2
Tap on More tab.

Step 3
Under Manage Cards & Loans, tap Activate Cards.

Step 4
Tap Activate ATM/Debit Card.

Step 5
Tap on the ATM/Debit Card you would like to activate.

Step 6
Review your request and tap Activate Card to complete your card activation request.

Get the latest POSB digibank mobile app now!

digibank online

Credit Card
ATM/Debit Card

Step 1
Log in to digibank online with your User ID & PIN.

Step 2
Complete the Authentication Process.

Step 3
Under Cards, click on Activate Credit Cards.

Step 4
Select the Credit Card you would like to activate. Accept the Terms and Conditions and click Next.

Step 5
Verify your details and click on Submit.

Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

QR Code

Digibank Activation
Online Activation

Step 1
Scan the QR Code and log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.

Step 2
Select the Card Type.

Step 3
Tap on the Card you would like to activate.

Step 4
Review your request and tap Activate Card to complete the activation.

Get the latest digibank mobile app now!

DBS/POSB ATM

Locate our nearest DBS/POSB ATM.
Follow instructions on the ATM screen to complete activation.

Insert your New Credit/Debit/ATM Card.
Enter your New Card PIN*.
Select More Services.
Select Cards/PIN/iBanking/Unlock digiVault.
Select Activate Card.

*Note:

If your card application is made online, use the PIN you have created.
For activation of renewal card or damaged card replacement, please use the same PIN as your previous card, or the PIN you have created upon online application.
If you have received a PIN mailer, you may visit any POSB/DBS ATM in Singapore with your card and PIN sent.
If you did not receive a PIN mailer or have forgotten your PIN, you may activate your card and reset your PIN instantly via digibank. Find out how you can Reset Card PIN.

Video Teller Machine (VTM)

Locate our nearest Video Teller Machine (VTM).

Insert your NRIC, Credit/Debit/ATM Card or scan your Passport and complete the authentication process.
Under Card Services, select Activate Card.
Insert your New Credit/Debit/ATM Card.
Enter your New Card PIN*.
Provide your NRIC Number, Nationality and Date of Birth.
Press Confirm to complete the activation.

*Note:

If your card application is made online, use the PIN you have created.
For activation of renewal card or damaged card replacement, please use the same PIN as your previous card, or the PIN you have created upon online application.
If you have received a PIN mailer, you may visit any POSB/DBS VTM in Singapore with your card and PIN sent.
If you did not receive a PIN mailer or have forgotten your PIN, you may activate your card and reset your PIN instantly via digibank. Find out how you can Reset Card PIN.

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