Common Reporting Standards (CRS)

Common Reporting Standards is an international agreement to exchange financial account information in tax matters to identify account holders who are tax residents of other participating jurisdictions.

Why am I requested to submit a CRS self-certification?

Under the Common Reporting Standard (CRS), Singapore-based financial institutions are required to conduct due diligence to determine the tax residency of their account holders. To do this, we may contact our customers to request information about their tax residency status.

If you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we are required to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).

It is mandatory for all customers to accurately declare their tax residency status.

How to submit CRS self-certification online

Online Form

Prepare the following before proceeding to certify your tax residency information online:

  • Ensure your mobile number is updated in our system. An OTP will be sent to your mobile number for confirmation. If your mobile number is not updated, learn more on how to Update Mobile Number.
  • Taxpayer Identification Number (TIN) or equivalent number
Follow the below steps to submit your Self-Certification on your tax residency status with us:
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1
Step 1
Log in using your your ID/Passport, ATM/Debit Card details and PIN. Click Submit to get started.
2
Step 2
Click on Get OTP via SMS and input the 6-digit SMS OTP.
3
Step 3
Click on Update or No Change.
Note: The option you see will depend on your current tax residency status.
4
Step 4
Click on + Add Another Tax Residency Status.
Note: Your existing status will be updated once you submit a new Tax Residency Status.
5
Step 5
Under I am a tax resident of, select the country and input your Taxpayer Identification Number (TIN)/ Social Security Number. If you do not have a TIN number, select No, I don’t and click Save.

Note: Tax Identification Number (TIN) is a mandatory field if the jurisdiction issues TIN to all its residents. You may refer to the OECD website for guidance on the format for the respective countries.
6
Step 6
Your new Tax Residency Status country will be shown. Click Next.
7
Step 7
Verify your personal information and click Next.
8
Step 8
Select your Residential Address Country, enter your residential address details and click Next.
9
Step 9
Click on + Upload your document and provide a government-issued documents such as:
  • Front and back of identity card, employment pass, or work permit
  • Passport
  • Documents from the Tax Authority showing your recent filing of income tax
10
Step 10
Read the terms and agreement and click Continue.
11
Step 11
Verify your updated tax residency details and click Continue to submit the change.
You will receive confirmation letter once we process your submission.

Note: Log in with your valid DBS/POSB ATM or Debit Card and PIN

Frequently Asked Questions

The bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we must disclose your account information to the Inland Revenue Authority of Singapore (IRAS).

In addition, IRAS requires financial Institutions to report the account information of certain non-responsive account holders. If you do not respond to your financial institution’s request for information, IRAS may require your financial institution to treat your account as a reportable account.
In the event you are below 18 years of age or do not have a valid DBS/POSB ATM or Debit Card, you can download the Self-Certification Form and;
  • Mail to:
    2 Changi Business Park Crescent
    #07-05, DBS Asia Hub Lobby B
    Singapore 486029 (AH0011)
    • OR
  • Visit any POSB/DBS Branch with the completed form and your NRIC/Passport for verification.
If you are a minor and below 18 years of age, Self-Certification form can be signed by the parent / trustee / guardian on your behalf. Kindly supplement your submission with the front and back copy of government-issued document to support your tax residence information (e.g. identity card, passport, employment pass/work permit or documents from tax authority showing recent filing of income tax).
The reason of rejection will be clearly stated in the rejection letter. Kindly take note of the necessary amendments or additional documents required and resubmit your self-certification via go.dbs.com/sg-selfcert.

If we did not receive a further response from you, the bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).
If you have questions on how to determine your jurisdiction of tax residence, you can:
  • Refer to the Rules Governing Tax Residence published by the different jurisdictions for information on the respective jurisdiction's tax residency rules;
  • Check with the tax authority of the jurisdiction which you think you may be a tax resident. (e.g. If you have stayed in Country A for more than 6 months, you can seek a confirmation from the tax authority of Country A on whether you are regarded as its tax resident for the tax year); or
  • Consult a tax advisor.
Definition of a Tax Resident

Each jurisdiction has its own rules on defining a tax residency. In general, you will find that tax residence is the country/jurisdiction in which you live. Special circumstances may cause you to be a resident elsewhere or in more that one country/jurisdiction at the same time (dual residency). For more information on this, please contact your tax advisor or the information at the OECD automatic exchange of information portal.

You can update your personal details online. You can refer to the following step-by-step guides to:
Kindly indicate the passport number that is in the bank records for the submission of the self-certification. As your passport number has changed due to the renewal, please also submit a copy of your new passport which must have a minimum validity of at least 6 months. Learn more on how you can update your passport with us.

For more information on Common Reporting Standards (CRS), refer to the OECD, IRAS or the CRS Fact Sheet issued by the Association of Banks in Singapore (ABS).

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