Update Email Address
Keep your email address updated to receive your transaction alerts, so you are notified of your account activities.
Part of: Guides > Your Guide to digibank
How to update your email address
There are various channels which you may update your email address with us. The most convenient method would be via digibank mobile or with your DBS/POSB Card & PIN via Singpass.
digibank Mobile
Get the latest digibank Mobile app now!
digibank Online
- Log in to digibank Online with your User ID and PIN.
- Complete the Authentication Process.
- Select Update Personal and Contact Details under
at the top of your digibank Online page. - Indicate your preferred Email Address under Your Email Address and Verify Your Email Address.
- Provide Authorisation and click Next.
- Key in your 6-Digit iB Secure PIN and Click Submit
DBS/POSB Card & PIN and Singpass
If you have already enrolled for Singpass, you can update your contact details (mobile number and email address) by following below steps:
- Log in with your DBS/POSB Card and PIN.
- Verify if your existing information with us is accurate and click UPDATE WITH SINGPASS if changes are required.
- Log in with your Singpass and provide consent to retrieve your personal data from the relevant government agencies to update your details with us.
- Review your details from Singpass and submit your request.
Video Teller Machine (VTM)
- Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
- Under Update Particulars, select Email.
- Enter your new Email twice and press Confirm.
- Get a One Time Password via SMS and key it into the Video Teller Machine (VTM).
- Press Confirm to complete the transaction.
Find the nearest Video Teller Machine (VTM) using our Locator.
More information
- This email address provided will only be used for your digibank Online & Mobile transactions, eStatement Notifications and Marketing Communications (If any).
Was this information useful?
