Update Personal Details

Update your Personal Details, Signature Records or Passport Number (for foreigners) if you have recently changed it.

Part of: Guides > Your Guide to digibank

How to update your Personal Details

There are various channels for you to update your personal records such as your name, occupation with us. Enjoy convenience for these updates via digibank mobile.

digibank Mobile
You may now update below personal details seamlessly via digibank mobile.
  • Name, DOB, Gender, Race, Nationality and Foreigner Pass details using Singpass.
  • Foreigner Pass details (number &/or expiry date) by uploading a valid copy of your pass document (front and back) issued by Ministry of Manpower.
  • Salutation, Marital Status, Occupation, Job Title, Name of Employer and Individual CDP a/c no.
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Step 1
Log in to digibank Mobile and tap More on the bottom navigation bar.
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Step 2
Scroll down to Your Profile, tap on Update Particulars and select Personal Details.
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Step 3
Tap on UPDATE WITH SINGPASS and provide consent to retrieve your personal data from the relevant government agencies to update your personal details.
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Step 4
Input new values to change your Other Details and tap on NEXT.
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Step 5
Review your changes and tap on CONFIRM to update your personal details.
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Step 6
You have successfully submitted a request to update your personal details.
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You may update your occupation, job title, name of employer via digibank Online.

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Step 1
Log in to digibank Online with your User ID & PIN.
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Step 2
Complete the Authentication Process.
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Step 3
Under at the top and select Update Personal and Contact Details.
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Step 4
Update your Personal Particulars and click Next.
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Step 5
Verify the details and click Submit.
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Step 6
Your Update Personal and Contact details request has been Submitted.
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For customers with ATM/Debit/Credit Card

Your personal details as listed below can be updated seamlessly using your Card & PIN.
  • Name, DOB, Gender, Race, Nationality using Singpass.
  • Salutation, Marital Status, Occupation, Job Title, Name of Employer and Individual CDP a/c no.
  • For foreigner, you may update your Pass expiry date.

Follow below steps to update your details with us:
  • Log in with your DBS/POSB Card and PIN.
  • Verify if your existing information with us is accurate. Click UPDATE WITH SINGPASS if changes are required.
  • Log in with your Singpass and provide your consent to retrieve your personal data from the relevant government agencies to update your details with us.
  • Review your details retrieved with Singpass and submit your request.


How to Update Signature

If you have changed your signature or realized that your signature differs from your previous records, you may visit one of our DBS or POSB Branches to do an immediate update. Customers who have been previously using thumbprint verification can also update to Signature based verification as well.
Transactions which requires Signature verification:
  • Cheque Issuance
  • Credit/Debit Card Transaction
  • GIRO Application
  • New Account Opening (Includes Credit/Debit Card Applications)
Note: It is important to ensure that your signature is updated in order to proceed with various signature verification to authenticate our customers and to safeguard your transactions.




How to Update Passport Number

For foreigners who have renewed your passports, you may now update your Passport details (number & expiry date) by uploading a valid copy of your passport document (biodata page). Your request will be reviewed, and you will be notified within 5 working days upon completion.

For foreigners who have renewed your passports and update your personal details such as name, nationality, etc or have converted to Permanent Residents, you may visit one of our DBS or POSB Branches to do an immediate update.



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