Suspect you’re a victim of scam?
Find out what you should do next when you suspect you’re a victim of an alleged scam or fraud attempt.
1. Did you provide any personal bank details to the alleged scam or fraud?
- Do not give out your Internet Banking credentials, OTP, Digital Token, or any DBS-related email or SMS verification approvals to other individuals, non-DBS websites, or mobile applications.
- Do not provide your ATM, credit or debit card details to unknown websites or callers.
- Do not click on URL links, call phone numbers, or scan QR codes provided in unsolicited emails, SMSes, or other forms of messaging channels.
- Do not download apps from unknown or unofficial sources.
Yes, I did..
- If you believe your bank details have been compromised, get in touch with us immediately at 1800 339 6963 or (65) 6339 6963 from overseas to activate the Safety Switch.
- Make a Police Report in person or online.
No, I did not..
Great! Did you make any transfers or transactions to a Scammer?
To report transactions you may have made to a scammer, get in touch with us at 1800 339 6963 or (65) 6339 6963 from overseas, or visit any DBS/POSB Branch for immediate assistance.
2. Report a potential scam or fraud attempt to prevent others from being a victim.
If you did not provide personal bank details or perform a transaction to a Scammer, you may report a Scam on Scamshield app or call 1799.
Scamshield is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products, and the National Crime Prevention Council.
Through the Scamshield app, you can:
- Report Potential Scams
- Report scam where your banking information has not been compromised or you have not made any transactions to a Scammer.
- Block and Filter Scams
- The app blocks incoming scam calls and detects scam-related SMS messages.
3. Find out how you can secure yourself with our useful tips and alerts.
Click on the links below to find out about the latest scams as well as read up on useful tips to safeguard yourself from Scammers, Fraudsters and Phishers.
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