Retrieve a Forgotten digibank User ID
You can retrieve a forgotten User ID on our website.
Part of: Guides > Your Guide to digibank online
How to Retrieve a Forgotten digibank User ID
To retrieve your digibank User ID online, you need to have a registered iB Secure Device.
- Visit our digibank online login page.
- Click on Forget User ID.
- Enter your credentials (eg. NRIC, ATM/Debit Card Number and Card PIN).
- You will be able to retrieve your existing User ID immediately after validation.
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